The Star & Sin Chew ePaper Package

The Star & Sin Chew ePaperSin Chew ePaper for The Star existing subscriber

How to Sign-Up and Make Payment

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What are the payment modes available for subscribing to The Star & Sin Chew ePaper?

How much is The Star & Sin Chew ePaper package?

Subscription Status

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I did not receive any confirmation email after my online registration. Is my registration successful?

Renewal

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Is auto-renewal available for this package?

ePaper Starter Guide

How do I access Sin Chew ePaper?

How do I access The Star ePaper?

Can I read my ePaper in more than 1 device simultaneously?

If I have upgraded my device, how do I read The Star ePaper on my new device?

Do I need internet connection to read The Star ePaper?

How long does it take to download The Star ePaper?

Can I access previous issues?

What if I forget my ePaper password?

Change of Account Details

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How do I change my ePaper login email address?

ePaper Technical Issues

What should I do if I have technical issues with Sin Chew ePaper?

What should I do if the download of The Star ePaper is terminated or incomplete, and will not resume?

What should I do if I receive a message saying that I have accessed too many devices?

What should I do if I did not receive any email after resetting my password?

Cancellation and Refund

Will I get a refund if I terminate before my subscription expires?

Can I change my current subscription package to other promotion that The Star is having?

How to Sign-Up and Make Payment

I am The Star Bundle/ePaper subscriber. Can I add Sin Chew ePaper to my subscription?

What are the payment modes available for topping up to Sin Chew ePaper?

Subscription Status

When can I start accessing Sin Chew ePaper?

Sin Chew ePaper Starter Guide

How do I access Sin Chew ePaper?

Sin Chew ePaper Technical Issues

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Cancellation and Refund

Will I get a refund if I terminate before my subscription expires?

Can I change my current subscription package to other promotion that The Star is having?

 

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